1. Do you offer custom PC builds?
Yes! We specialize in both pre-built and fully customized PC builds. Whether you're a gamer, content creator, or professional, we build systems to match your needs and budget.
2. How do I place an order for a custom PC?
You can either use our online PC Build form in our website or contact our PC experts via WhatsApp or call for a personalized consultation.
3. Are all products on your website genuine and brand new?
Absolutely. We only sell 100% genuine, brand-new products sourced directly from authorized distributors and brands.
4. Do you offer installation support?
Yes! We specialize in both pre-built and fully customized PC builds. Whether you're a gamer, content creator, or professional, we build systems to match your needs and budget.
5. What kind of warranty do you offer?
All products sold through our website come with a standard manufacturer warranty, which typically ranges from 1 to 3 years depending on the brand and product category. We also assist our customers with warranty support by guiding them through the claim process, if needed. For custom PC builds, we ensure each component is covered under its respective brand warranty, and we provide complete documentation for easy future reference.
If you have any questions regarding the warranty terms for a specific product, feel free to reach out to our support team.
6. Can I track my order?
Yes, absolutely. Once your order is dispatched, we’ll share the tracking ID and link with you via WhatsApp. We currently ship through reliable courier partners. You can use the provided link to track your shipment in real-time. For any assistance, our team is just a message away.
7. Do you ship across India?”
Yes, we ship across India.
8. What if a product is damaged during shipping?
We take the utmost care in packing and shipping every product securely. However, in the rare event that a product is damaged during transit, we request you to inform us within 24 hours of delivery with photos and an unboxing video. Once verified, we will coordinate a replacement or resolve the issue at the earliest, based on the nature of the damage and product category. Your satisfaction and trust are our top priorities.
