Privacy Policy:

Last Reviewed: 22-07-2025

 

At GV Electronics & Computers, we are committed to safeguarding the privacy and personal data of our customers, partners, and visitors. This Privacy Policy outlines the types of information we collect, the way it is used, and the measures we take to protect it in compliance with applicable data protection laws.

1. Scope of the Policy

This Privacy Policy applies to all personal information collected through our website, in-store transactions, mobile communication (e.g., WhatsApp), email correspondence, and any other interaction with GV Electronics & Computers.

2. Information We Collect

We may collect the following types of information:
a. Personal Identifiable Information (PII):

•    Full name
•    Contact number
•    Email address
•    Billing and shipping address
•    Purchase history and transaction details

b. Technical & Device Information:

•    IP address
•    Browser type and version
•    Device type and operating system
•    Usage data, including page views and site navigation behaviour

c. Communications Data:

•    Correspondence via phone, email, WhatsApp, or website forms
•    Feedback, inquiries, and service requests

3. Purpose of Data Collection

Your data is collected for legitimate business purposes, including but not limited to:

•    Fulfilling product orders and service requests
•    Processing payments and generating invoices
•    Sending order confirmations and shipment tracking details
•    Providing customer support and responding to queries
•    Improving website functionality and user experience
•    Marketing and promotional communication (only with your explicit consent)
•    Compliance with applicable legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following grounds:

•    Contractual necessity – to fulfil a purchase or service agreement
•    Consent – for marketing or optional communications
•    Legal compliance – to meet tax, warranty, and statutory obligations
•    Legitimate interest – to improve our services and enhance customer experience

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share data with the following third parties under strict confidentiality and data protection obligations:

•    Authorized courier and logistics partners for delivery services
•    Payment gateways and banking institutions for transaction processing
•    IT service providers for website hosting, analytics, and technical support
•    Government authorities or regulators as required under applicable law

6. Data Protection & Security

We implement a combination of physical, administrative, and technical security measures to safeguard your information, including:

•    Secure Socket Layer (SSL) encryption for all online transactions
•    Access-controlled servers and restricted personnel access
•    Regular data backups and vulnerability scans
•    Monitoring for unauthorized access and cyber threats

Despite our best efforts, no data transmission or storage system can be guaranteed 100% secure. However, we are committed to acting swiftly in the event of any data breach.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable laws (e.g., tax or warranty obligations).

8. Your Rights

Subject to applicable law, you have the right to:

•    Access, review, and update your personal information
•    Request correction or deletion of inaccurate data
•    Withdraw consent at any time (where processing is based on consent)
•    Object to or restrict processing in certain circumstances
•    Request a copy of your personal data in a commonly used format

To exercise any of the above rights, please contact us using the details below.

9. Cookies & Tracking Technologies

Our website uses cookies and other tracking technologies to:

•    Enhance website functionality
•    Analyse website usage and traffic patterns
•    Provide personalized content and marketing

You may choose to disable cookies via your browser settings, although this may limit certain features.

10. Third-Party Websites

Our website may contain links to third-party sites. GV Electronics & Computers is not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies separately.

11. Changes to This Policy

GV Electronics & Computers reserves the right to update or modify this Privacy Policy at any time. Any material changes will be posted on this page with a revised effective date. We recommend reviewing this page periodically.


12. Contact Us

For any questions, requests, or concerns related to this Privacy Policy or the handling of your personal data, please contact:
GV Electronics & Computers


📍  GV Computers, Swarnapuri, Salem, Tamilnadu-636004.

📞 Phone / WhatsApp: 7338705513

📧 Email: gvecommerceonline@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.